Studies have shown that the average manager spends about two-thirds of his or her time interacting with others. It should be no surprise that skill in interpersonal relationships is one of the most frequent determinants of managerial success or failure.
You'll learn:
Our Speaker - Dr. Heidi Brooks
Heidi Brooks teaches and advises on the subject of everyday leadership: the everyday micro-moments of impact we all have individually and collectively that shape our lived experiences. Creating more courageous communities - especially within workplaces - is a particular passion of hers. Dr. Brooks specializes in large-scale culture-change projects focused on individual and collective leadership effectiveness in organizations. Interpersonal Dynamics, the MBA elective she has taught for 15 years, is one of the most in-demand courses at Yale’s School of Management. Recently, Dr. Brooks pioneered the Everyday Leadership course at SOM, where she first taught the Principles of Everyday Leadership. She has also taught Emotional Intelligence, Power & Politics, Managing Teams and Groups and Coaching Skills for Managers. Dr. Brooks received her doctorate in psychology from the University of California at Berkeley and a bachelor’s degree from Brown University. A life-long experiential learner, you can find her as a student in classrooms as far-ranging as improvisational theater and immersion language lessons.
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